CRM Integration
The PrestaShop CRM integration gives you complete control and visibility over your customer data and campaigns. The accurate data, including customer contacts, order history, communication history, and more, can help your sales, marketing, and service teams to give a high-quality, personalised service experience to the customers.
Based on the analytics capabilities of your CRM, you can identify patterns and trends by efficiently using sales data. You can also get customer-specific insights to maximise conversion for your sales and marketing teams. You will also get cross, repeat, and up-selling opportunities with your customers to maximise LTV per customer.
If your CRM has web analytics features, the integration will give you insights into customers’ and leads’ journey on your store. You can quickly identify their priorities and bottlenecks, create strategies for individualised offers, and maximise conversion. The CRM PrestaShop integration also optimises different processes that use customer data.